Effective Date: November 08, 2026
Pop Up Palooza (“Pop Up Palooza,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit popuppalooza.com (the “Site”), request a quote, book a rental, or otherwise contact us; how we use and share that information; and the choices you have. By using the Site, you agree to the practices described in this policy.
- Information We Collect
Information you give us. When you request a quote, check availability, book a rental, sign up for our party planner, fill out an event questionnaire, apply for a job, or contact us, we may collect:
- Contact details: name, email address, phone number, and mailing address
- Event details: event date, time, delivery address, setup location, guest count, and the items you are interested in
- Organization details (for corporate, school, church, and HOA clients): organization name, billing contact, and any documentation needed for your event, such as certificate of insurance requests
- Payment information: billing name and address. Card payments are handled by our payment processor; we do not store full card numbers on our Site
- Job application information: if you apply through our Employment page, the information you include in your application
- Anything else you choose to send us in a message, call, or text
Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages viewed, time spent on pages, the website that referred you, and general location (city or region) based on your IP address.
- How We Use Your Information
We use the information we collect to:
- Provide quotes, confirm availability, and process bookings and payments
- Deliver, set up, and pick up rental equipment
- Send booking confirmations, reminders, invoices, and receipts
- Respond to questions and customer service requests
- Prepare tailored proposals and pricing for corporate, school, church, and HOA events
- Send you promotions, seasonal offers, and our party planner, if you have signed up or agreed to receive them
- Improve our Site, services, and advertising
- Protect against fraud and enforce our rental agreements
- Comply with legal obligations
- How We Share Your Information
We do not sell your personal information. We share it only as described below:
- Service providers.We use trusted companies to run our business, including our online booking and reservation system (Inflatable Office), payment processing, email, website hosting, and survey tools (such as SurveyMonkey for event questionnaires). These providers may use your information only to perform services for us.
- Legal reasons.We may disclose information if required by law, subpoena, or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
- Business transfers.If Pop Up Palooza is sold, merged, or transfers its assets, customer information may be transferred as part of that transaction, and this policy will continue to apply to it.
- With your consent.We may share information for any other purpose you agree to.
- Text Messages
If you give us your mobile number, we may text you about your quote, booking, delivery, or pickup. Message and data rates may apply. You can reply STOP at any time to stop receiving texts. We do not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes.
- Cookies and Advertising
Cookies are small files stored by your browser that help websites work and remember information about your visit. We and our partners use cookies and similar tools to keep the booking cart working, understand how visitors use the Site, and measure and improve our advertising.
We advertise through services such as Google Ads and Facebook. These companies may use cookies or pixels to show you our ads on other websites and apps based on your visit to our Site, and to tell us how our ads perform. Our Site also includes an embedded Google Map, which is governed by Google’s own privacy policy.
Your options:
- Set your browser to block or delete cookies (some Site features, such as the booking cart, may not work properly)
- Adjust your Google ad settings at google.com
- Adjust your Facebook ad preferences in your Facebook account settings
- Learn more about opting out of interest-based ads at aboutads.info
- Third-Party Links
Our Site links to other websites, such as our Facebook, Instagram, and YouTube pages. We do not control those sites and are not responsible for their content or privacy practices. Please review their privacy policies before sharing information with them.
- Event Photos
We sometimes photograph our equipment set up at events to showcase our work on our Site and social media. We focus on our rentals, not your guests. If you would prefer we not photograph your event, or you want a photo removed, contact us and we will honor your request.
- Children’s Privacy
Many of our rentals are enjoyed by children, but our Site is intended for adults planning events. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
- How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, including to complete your booking, maintain business and tax records, resolve disputes, and enforce our agreements. When it is no longer needed, we delete it or make it anonymous.
- How We Protect Information
We use reasonable safeguards to protect your information, and the Site uses encryption (SSL) to protect information sent through our forms. However, no website or method of storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
- Marketing emails:Click “unsubscribe” in any marketing email, or contact us.
- Text messages:Reply STOP.
- Access, correction, or deletion:Contact us to review, update, or delete your personal information. We may keep certain information when we are required to by law or need it to complete a booking, collect a payment, or resolve a dispute.
We will respond to your request within a reasonable time.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the Effective Date above. Your continued use of the Site after changes are posted means you accept the updated policy.
- Contact Us
If you have questions about this Privacy Policy or want to make a request about your information, contact us at:
Pop Up Palooza Email: boredroomfun@gmail.com Phone: (980) 598-7452